FABRIVIO

Privacy Policy

Privacy Policy

Effective Date: 04 Dec 2025

This Privacy Policy describes how FABRIVIO INNOVATIONS PVT. LTD. (hereafter “we”, “us”, “our”, “Company”) collects, uses, discloses, and protects the personal information of users (“you”, “user”, “customer”) when you visit or place an order on https://fabrivio.co.in (the “Website”).

1. Introduction

  1. By using the Website or placing an order, you consent to the collection and use of information as described in this policy.
  2. This Policy aims to inform you about:
    • The types of information we collect.
    • Why we collect this information.
    • How we use, store, and protect your information.
    • With whom we may share your information (if needed).
    • Your rights and choices regarding your information.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

You may provide personal information when you register, place an order, contact customer care, or otherwise interact with the Website. This may include:

  • Name, e‑mail address, phone number, shipping/billing address.
  • Payment details (if applicable — though sensitive payment data may be processed by secure third‑party payment providers).
  • Order history, purchase details, transaction data.
  • Other contact or identity data you voluntarily provide (e.g. date of birth, gender, if requested).

2.2 Non‑Personal / Technical Information

We may automatically collect certain non‑personal information through your interaction with the Website, such as:

  • IP address, device/browser type, operating system.
  • Usage data: pages visited, time spent, date/time of access, referring website, session data.
  • Cookies and similar technologies: We may use cookies to improve user experience, remember preferences, site analytics, etc.

3. How We Use Your Information

We use collected information for purposes including (but not limited to):

  • Processing and fulfilling your orders (billing, shipping, order confirmation, support).
  • Managing your account and providing customer support and communication.
  • Sending you updates: order status, policy changes, support messages.
  • Sending marketing communications, newsletters, promotional offers — if you consent to receive them.
  • Personalizing your browsing experience: recommendations, site content preferences, improving site functionality.
  • Performing website analytics, monitoring usage trends, statistical analysis, internal audits to improve services.
  • Complying with legal or regulatory requirements, or responding to lawful governmental requests.

4. Cookies & Tracking Technologies

  • We may use cookies, web beacons, or similar technologies to collect non‑personal information about your usage of the Website.
  • Cookies help us improve user experience (e.g. remembering login, preferences), analyze traffic, manage and optimize the Website.
  • You can choose to block or delete cookies through your browser settings, but doing so may limit certain features or functionality of the Website.

5. Data Sharing & Disclosure

We do not sell or rent your personal information to third‑party marketers or advertisers.

We may share your information in limited circumstances, including:

  • With third‑party service providers who help us operate our business — e.g. payment processors, courier/shipping partners, customer support, IT services — strictly for purposes related to your order or account, under confidentiality obligations.
  • When required by law, regulation, or in response to a valid legal request by authorities or to protect rights, property or safety, if we believe disclosure is necessary.

6. Data Security & Retention

  • We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction — following practices mandated under applicable Indian law.
  • We may store your data on servers operated by ourselves or by third‑party service providers (e.g. hosting providers, payment gateways), and we require them to follow comparable security standards.
  • You acknowledge that no method of data transmission over the Internet or electronic storage is 100% secure; while we strive to protect your data, we cannot guarantee absolute security.
  • We will retain your data for as long as needed to serve the purposes outlined above, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

  • You may choose not to provide certain personal information, but that might limit your ability to use parts of the Website or complete transactions.
  • If you have provided personal information, you may request to review, update, correct, or delete your information (subject to legal or operational limitations).
  • If you no longer wish to receive marketing communications (email/newsletters/offers), you can opt out/unsubscribe.

8. Third‑Party Links & External Services

  • Our Website may include links to third‑party websites, payment gateways, or social media services. Once you leave our Website, this Privacy Policy no longer applies; you should review the privacy policy of the external site before providing personal data.
  • We are not responsible for the privacy practices, contents, or security of such third‑party websites.

9. Changes to This Policy

We reserve the right to modify, update or replace this Privacy Policy at any time. Any changes will take effect when posted on the Website, with updated “Effective Date.” Your continued use of the Website after such changes constitutes your acceptance of the modified policy.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, you can contact us at:
Email: fabrivioinno@gmail.com
Address: D-114,Eastern Business District, Near Mangetram Petrol Pump,L.B.S. Marg Bhandup (W), Mumbai – 400078